![]() ![]() I have not received a response from Corel in over a week now. I bought and paid for X8 Ultimate and my version shows only as X8 Pro. It is then definitely a Corel issue.Īlso, I would like to make another complaint. Win 7/8.1 has no problem detecting the scanner. My X8 32bit and 64bit with Win 10 build 10586 do not detect my CanoScan 9000F scanner (latest drivers installed). I'm not sure Corel can do much about it if the scanner/printer manufacturers have not updated their drivers. This has been a recurring 'problem' since PSP first introduced a 64 bit version two or three versions ago. So I just use Import > From Scanner or Camera instead. ![]() This means that TWAIN doesn't work if that is what you were wanting to do i.e. Ken Berry wrote:If indeed it is X8 and you are using the 64 bit version, then there has been a longstanding problem for some (many?) users like me who have scanners that don't have 64 bit drivers available for them. From there you can either search for 64-bit TWAIN drivers for your scanner, or use a system like VueScan, or do what has been suggested by Ken and Grazie and just use the Import option. If your scanner is not listed, then there is no way for PSP to see it. It should list all of the available 64-bit TWAIN drivers it finds on your system. They are the ones resonsible for the TWAIN system.ĭownload the 64-bit version and run it. If you think PSP should be able to see them but it still doesn't I recommend downloading this test application made by the TWAIN Working Group. So, having 64-bit drivers are no guarantee that PSP will be able to read them. And in some cases the drivers they do have are not signed and Windows doesn't let you load them if they aren't signed. Just because a scanner has 64-bit drivers does not mean the have 64-bit TWAIN drivers. However, I also learned something interesting in recent years. So I can officially say TWAIN in X8 64-bit does work. Well I just tried it with PSPX8, and X8 saw the VueScan drivers as a source. So I always assumed the problem was with PSP. PSP X6 never listed the VueScan drivers as a potential source. While not expensive I didn't want to spend more money on the problem. ![]() So if TWAIN failed with VueScan we could use the plugin instead. It also came with its own plugin for Photoshop (the plugin also works with PSP) to make up for the fact that Photoshop does not include 64-bit TWAIN options. So it's really great if the scanner is older and doesn't work with the latest and greatest. VueScan has its own TWAIN drivers and can work with almost any scanner. xDĪt the time I had installed a demo of the software VueScan. While not an official answer from Corel, one of their help desk people who occasionally posts here suggested it was a Windows problem and not a problem with X6. We first saw a problem with X6 64-bit like Ken said. ![]()
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